Official Document

Terms & Conditions mycuci1

Please read this document carefully before registering or using any services at mycuci1. By using this platform, you agree to be bound by all the terms and conditions stated here.

Updated: 1 January 2026
Operating under international licensing
For users aged 21 and above
Official Terms & Conditions

Foundation of the User Agreement

Six key principles that form the basis of the relationship between mycuci1 and every registered user.

Account Eligibility

Registration is only permitted for individuals aged 21 and above. Each user is entitled to hold one account only. mycuci1 reserves the right to verify identity before approving any account.

Deposits and Withdrawals

The minimum deposit is RM50 for all payment methods. Withdrawals also require a minimum of RM50, with an estimated processing time of 30 minutes to 3 hours.

Bonus Terms

All bonus offers are subject to the wagering requirements set for each promotion. The 100% welcome bonus up to RM300 requires wagering of 20x the bonus amount before a withdrawal can be made.

Account Security

Users are fully responsible for the confidentiality of their password and all activity within their account. mycuci1 uses SSL protection and a multi-layer verification system to secure transactions.

Fair Play

All games offered at mycuci1 use a certified random number generator (RNG). The outcome of every game is independent and cannot be manipulated by any party.

Customer Support

Customer support is available 24/7 via live chat and email in Malay and English. Any enquiry related to an account or transaction can be submitted at any time.

Important Note: This document is a legally binding agreement between the user and mycuci1. This latest version takes effect from 1 January 2026. Any continued use after that date is considered acceptance of the updated terms.

Section 01

Introduction and Acceptance of Terms

These Terms and Conditions ("Agreement") govern your use of the mycuci1 website at mycuci1.onl and all services, games, and features offered on it. mycuci1 operates under international licensing and complies with the operating standards set for online betting platforms.

By registering an account, logging in, or using any part of the mycuci1 platform, you confirm that you have read, understood, and agreed to be bound by this Agreement in full. If you do not agree with any provision in this document, please stop using the platform immediately.

Reminder: mycuci1 only permits access to individuals who meet all eligibility requirements. Use of the platform by ineligible parties is strictly prohibited.

Section 02

User Eligibility

To use mycuci1 services, you must meet all of the following eligibility requirements:

  • At least 21 years of age on the date of registration
  • Not a resident of any jurisdiction that prohibits participation in online betting
  • Have never had an account closed or been banned from the mycuci1 platform in the past
  • Registering in your own name and not on behalf of any other person
  • Not engaging in any fraudulent or abusive activity on the platform
  • Free from any external pressure when making betting decisions

mycuci1 reserves the right at any time to request identity verification documents to confirm user eligibility. Documents that may be requested include a copy of a valid identity card (MyKad) or passport. Failure to submit the requested documents within the set timeframe may result in the account being suspended until verification is complete.

The identity verification process is part of mycuci1's commitment to user security and compliance with international betting platform standards.

Section 03

Account Registration and Management

Each user is only permitted to hold one (1) active account at mycuci1 at any one time. Registering multiple accounts by the same individual, whether using the same or different personal details, is strictly prohibited and may result in the closure of all related accounts and forfeiture of any balance.

During the registration process, you are required to provide accurate, complete, and current information. Required information includes your full name, mobile number, active email address, and other details as needed. It is your responsibility to keep all account information up to date.

Your account password is confidential and is entirely your responsibility. mycuci1 will never ask for your password under any circumstances. If you suspect your account has been accessed by another party, please contact our customer support immediately via live chat 24/7.

Section 04

Deposits, Withdrawals and Payment Methods

mycuci1 supports a range of payment methods for the convenience of Malaysian users. Available deposit and withdrawal methods are:

  • Touch 'n Go eWallet
  • DuitNow (instant transfer)
  • Online banking via FPX
  • ShopeePay
  • Cryptocurrency: USDT, BTC, ETH

The minimum deposit for all methods is RM50. The minimum withdrawal amount is also RM50. Withdrawal processing time is between 30 minutes and 3 hours depending on the method chosen and the time the request is made.

All deposits and withdrawals must use a payment method registered in the same user's name. mycuci1 does not accept any payment through a third party. Any attempt to deposit or withdraw funds on behalf of another person will result in the transaction being cancelled and the account being reviewed.

mycuci1 reserves the right to hold withdrawals for compliance and security review purposes. This hold period will not exceed the limits set in our internal procedures.

Section 05

Bonuses, Promotions and VIP Programme

All bonus offers at mycuci1 are subject to specific terms set for each promotion. Users are responsible for understanding those terms before accepting any bonus.

Welcome Bonus: mycuci1 offers a first deposit bonus of 100% up to a maximum of RM300. This bonus is subject to a wagering requirement of 20x the bonus amount received before any withdrawal from bonus winnings can be made. For example: a deposit of RM100 will receive a bonus of RM100, making the balance RM200, with a wagering requirement of RM100 × 20 = RM2,000. For a deposit of RM800, the bonus received is RM300 (maximum limit), making the balance RM1,100, with a wagering requirement of RM300 × 20 = RM6,000.

VIP Programme: mycuci1 VIP members are divided into three tiers — Bronze, Silver, and Gold — each with different weekly cashback benefits:

  • Bronze tier: weekly cashback of up to 0.3%
  • Silver tier: weekly cashback of up to 0.5%
  • Gold tier: weekly cashback of up to 0.8%

VIP tier upgrades depend on your betting activity and account record. mycuci1 also offers various other promotions such as cashback, referral bonuses, birthday bonuses, and special event promotions. Full details are available on the respective promotions pages.

Each bonus may only be used once unless stated otherwise. Misuse of bonuses, including opening multiple accounts to claim the same offer, will result in the bonus being cancelled and further action taken on the account.

Section 06

User Responsibilities and Conduct

mycuci1 users are required to comply with the code of conduct set out on this platform. The following are strictly prohibited on mycuci1:

  • Engaging in any form of fraud, software bug exploitation, or use of automation software
  • Cooperating with other players to exploit opportunities in games (colluding)
  • Opening multiple accounts to gain advantage from bonuses or promotions
  • Threatening, insulting, or harassing customer support staff
  • Using a mycuci1 account for money laundering or any other illegal activity
  • Providing false information during registration or the verification process

Users are also encouraged to practise responsible gambling. Set your own deposit limits and gaming budget. If you feel that betting is having a negative impact on your life, please contact our support team for assistance or visit our Responsible Gambling page.

Section 07

Account Suspension and Closure

mycuci1 reserves the right to suspend or close a user's account without prior notice if there is a breach of any provision in these Terms and Conditions. This includes, but is not limited to, fraudulent activity, bonus abuse, and the provision of false information.

Users may also request to close their own account at any time by contacting our customer support. For users who need a break from betting activity, mycuci1 provides a self-exclusion option that allows you to block access to your account for a set period.

Once an account is closed due to a breach, any remaining balance in the account is subject to review. Balances obtained through illegitimate means will not be returned.

Section 08

Dispute Resolution

Should any dispute arise regarding game results, financial transactions, or any other matter involving your account, the first step is to contact the mycuci1 customer support team via 24/7 live chat or by email at .

All disputes will be reviewed using system records maintained by mycuci1. These records are considered conclusive evidence for any transactions and game results. The investigation timeline depends on the complexity of the case and the availability of the required information.

mycuci1's decision on any dispute involving the platform is final. If a user is not satisfied, they may refer the matter to the relevant regulatory body under which mycuci1 holds its operating licence.

Section 09

Limitation of Liability and Disclaimer

mycuci1 does not accept any responsibility for losses suffered by users as a result of using the platform, except in cases that are proven to be caused by the direct negligence of mycuci1.

This platform is provided "as is" and mycuci1 makes no guarantee that the service will operate without interruption at all times. Technical issues, system maintenance, or circumstances beyond our control may cause the service to be temporarily unavailable.

mycuci1 is not liable for any indirect losses, loss of expected profits, or losses arising from the use of or inability to use this platform. mycuci1's maximum liability to any user shall not exceed the user's net deposit amount in the 30 days prior to the claim being made.

Section 10

Amendments to Terms and Conditions

mycuci1 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page along with the date of update.

Continued use of the mycuci1 platform after any amendment takes effect will be considered acceptance of the latest version. It is the user's responsibility to check this page from time to time to ensure they remain compliant with the terms in force.

We encourage all users to bookmark this page and check it at least once every few months to stay informed of any changes that have taken effect.

Related Questions Terms & Conditions

Answers to the most frequently asked questions about mycuci1's terms of use.

Users must be at least 21 years old to register and use the mycuci1 platform. This is an absolute requirement with no exceptions. mycuci1 reserves the right to request proof of age at any time, and any account found to be owned by an underage individual will be closed immediately.

No. Each user may only hold one active account at mycuci1. Opening multiple accounts is a serious breach of our Terms and Conditions. All duplicate accounts detected will be closed and any balance or bonus in those accounts will be forfeited.

Withdrawals at mycuci1 are processed within 30 minutes to 3 hours. The timeframe depends on the payment method chosen and the time the request is made. The minimum withdrawal amount is RM50. If your withdrawal takes longer than expected, please contact our support team via live chat 24/7.

The 100% welcome bonus up to RM300 is subject to a wagering requirement of 20x the bonus amount. For example, if you deposit RM100 and receive a bonus of RM100 (balance RM200), you need to wager RM2,000 (RM100 × 20) before bonus winnings can be withdrawn. For a deposit of RM800, the maximum bonus is RM300, with a wagering requirement of RM6,000 (RM300 × 20).

Any dispute must be reported to mycuci1 customer support via 24/7 live chat or by email at . Please provide relevant details such as the transaction number, date, and a description of the issue. Our team will investigate and respond based on the system records on file.

Yes. mycuci1 provides a self-exclusion option for users who wish to take a break from betting activity. You can contact our support team to activate this feature. Once activated, your account will be blocked from access for the set period. We also encourage you to visit our Responsible Gambling page for more information.

Ready to Get Started?

Now that you've read our terms and conditions, register your mycuci1 account and enjoy a 100% welcome bonus up to RM300. Our customer support team is available to assist you 24/7.

Operating under an international licence
24/7 Bahasa Melayu Support
Secure and protected transactions